P70 Shipping fee with FREE Shipping Nationwide for orders P500 and above.

FAQ

 


E-Mail: Store@mikana.com.ph

 

Free Shipping min.spend of 1000

 

Support forum provide for over 24h, every day.

Do you have any questions?

Q1. How much does Mikana jewelries cost?
Our prices range from 349 -499 PHP
Q2. Are your jewelries non-tarnish? Does it easily fade?

Mikana jewelries are 18k gold plated and with proper care will last for a very long time. You can check our guide on how to properly do the Mikana Care.

Q3. Do you have other colors of jewelries other than gold?

Yes. Mikana has a variety of designs in three colors: Gold, White Gold and Rose Gold.

Q4. Is it Hypoallergenic ?

Yes our products are hypoallergenic

Q5. Why can't I see the item I want in your Shopee or Lazada stores?

It means that the item is such a fan fave that it's already out of stock. But don't worry! Our team works well on updating the stocks really soon!  

Q6. Why should we choose Mikana?

Because Mikana jewelries are crafted to last long as its designs are elegantly timeless for a very affordable price. Mikana curates collections of jewelries that uniquely resonates to the taste of the modern Mikana lady and that is YOU.

Q7. What are the measurements of the product ?

Necklace: length is approximately 17 inches.
Bracelet: length is approximately 7.5 inches.
Rings: 16 mm - US Size 5 17 mm - US Size 6.5 18 mm - US Size 7.5
We also offer adjustable rings with a standard ring size of 17mm/6.5  

Q8. What are the inclusions ?

Each purchase of Mikana products will include a free 1x Jewelry Box, 1x Jewelry pouch, 1x Card, 1x Pamphlet. You can also get a FREE Mikana paper bag for every 3 items ordered.

Our info:

Email : store@mikana.jp
Phone Number : 09950164067
Address: TCC Tower 134 Speaker Perez St. cor Malaya Brgy. Maharlika Quezon City

Shipping And Delivery 

P70 Shipping fee with FREE Shipping Nationwide for orders P500 and above. Delivery Partners: Jnt Express - https://www.jtexpress.ph/ Ninja Van - https://www.ninjavan.co/en-ph/tracking

Return And Exchange

Exchange of Item due to change of mind is not valid.  
Used items are not subject for refund or replacement.  

 For cases of damaged or incomplete/wrong items received, customer must message us within 7 days upon receipt.  

The following information must be provided for further checking of concern:  
- Order Number  
- Photos of Item received  
- Details of concern  

Once verified, refund will be processed within 3-5 banking days.

Order Process

Placed Orders are deemed final and can no longer be edited. Order process is within 1-2 working days.  

Estimated delivery Time: GMA - 2-3 working days ​Luzon: 3-5 days Visayas: 5-7 days Mindanao: 5-7 days Via Air / 14-15 Days Via Sea.  

 You'll receive an Order Notification either thru email or sms once order has been pickedup by the courier. You can track your order on courier's website with the tracking number provided.  

Payent Methods

Payments can be made via GCash or COD.  

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